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Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Free UK Mainland Delivery FREE one-man delivery to all UK mainland postcodes, Northern Ireland and the Isle of Wight.
Offshore & Remote Areas Channel Islands, Isle of Man and other offshore locations may incur a charge. We’ll confirm this with you. Free delivery to a mainland shipping agent is available.
Some Items Excluded Free delivery doesn’t apply to certain items bought on their own, such as chimney liners, charcoal and outdoor cooking fuels. See product pages for details.
Delivery Times Many products are available within 48 hours (Mon–Fri). Estimated lead times are shown on product pages and we’ll contact you if anything changes.
Kerbside Delivery Only Items are delivered to the kerbside or nearest safe access point. Drivers cannot take goods inside your home.
Delivery Method Small items arrive by courier. Large items are delivered on a pallet using a large vehicle (fire-engine size).
Check Your Order Please inspect items on delivery and note any damage before signing. Report issues immediately and within 48 hours of delivery.
The ACR Tenbury T400 Wood Burning / Multifuel Ecodesign Inset Stove is a multi-fuel inset stove that fits into a standard 16-inch fireplace opening. It suits average-sized living rooms where you want to use an existing fireplace.
It has a nominal output of 5kW, adjustable from 2.5kW to 6.5kW. It burns logs up to 250mm long or smokeless fuel. It is 82.1% efficient (net), so more of the fuel becomes heat in the room and less goes up the chimney.
The front is a black glass door with plain, minimal detailing and a large viewing window. The stove sits inside the fireplace opening, with a 3- or 4-sided frame covering the gap around it. When it is lit, the fire is clearly visible through the window and heat comes straight out into the room from the fireplace.
Key features:
Ecodesign: meets UK standards for lower emissions and higher efficiency in wood-burning and multi-fuel stoves
DEFRA-approved: can legally burn wood in smoke control areas
Airwash system: a flow of air over the inside of the glass helps keep the window clear
Takes logs up to 250mm long
Connects to a 125mm flue
Requires a constructional hearth, because the hearth gets hotter than 100°C
It is best for homeowners who want to turn an existing 16-inch fireplace opening into an efficient wood-burning or multi-fuel stove, including homes in smoke control areas.
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Our "Free Delivery" is a one-man service. The goods will arrive on a lorry that is about the size of a fire engine. (Please let us know in advance if you have restricted access or other local issues that could affect delivery).
The lorry has a tail lift that allows the driver to get the item(s) off the vehicle. The order will be packed and secured onto a pallet and the driver will have a pallet truck. He'll be able to wheel this as close as possible to your property. The pallet truck can only be wheeled over a finished surface so it's not possible to wheel it over a gravelled drive, steps, steep slopes for example. The pallets are normally about 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the item(s) into your house.
Fitting Kits and Liner Packs might arrive separately by courier delivery on the same day unless specified/requested in advance. An email confirmation will be sent if this is the case.
If the goods are showing 48hr delivery, then this is the quickest time we're able to deliver these items (We do not deliver at weekends). You'll be asked to select a delivery date when purchasing the goods. Please note that if you live offshore these dates do not apply as it will take us slightly longer to get the goods to you and we will contact you directly.
Please note that it is an all-day delivery service which is generally from 9 am – 6 pm Monday to Friday. Delivery Depots, if they have the facility, will text in advance but as the vans do multiple runs a day you might not receive a text until the afternoon if this service is available.
Due to current pallet network pressures mainly due to driver shortages we cannot guarantee delivery on your chosen day but will do our best to communicate this as soon as we are made aware by the carriers.
PLEASE NOTE THAT WE STRONGLY ADVISE THAT YOU DO NOT BOOK ANY CONTRACTORS, PLUMBER’S, OR FITTERS UNTIL YOU HAVE RECEIVED YOUR GOODS AS UNEXPECTED DELAYS CAN OCCUR.
What is the difference between a 3 and 4 sided Tenbury?
Question by: Lesley-Anne Mathieson on 6 Nov 2025, 19:06
Hi Lesley-Ann,
The 3-sided frame would be for fitting this as a hearth-mounted installation
The 4-sided frame would be required for installing this as a hole-in-wall stove higher up the wall (still requiring a hearth but not hearth-mounted)
Answer by: Jack on 7 Nov 2025, 15:22
What are the top and bottom air vent arrangements? Does the handle pull or twist?
Question by: David Peters on 7 May 2024, 11:53
Hi David
the air vent operation is a push and pull system.
Hope this helps?
Answer by: Judith Hammond (Admin) on 8 May 2024, 09:39
2 questions please- what are the window dimensions and does the door open flush to the grond. my hearth has a slight lip at the front ?
Question by: olivia on 7 Mar 2024, 07:24
Hi,
Thank you for your enquiry.
The window dimensions are 290mm x 380mm. The full glass size is 400mm x310mm.
The door will have a couple of mm clearance of the hearth.
Hope this helps
Answer by: Damian Todd (Admin) on 8 Mar 2024, 12:54
Hi I’m looking at the ACR Tenbury T400 Wood Burning / Multifuel Ecodesign Inset Stove dose that include the surround if not how much is the fire an surround thanks gavin
Question by: Gavin skinner on 25 Apr 2023, 11:02
Hi
Thank you for your enquiry.
The fireplace which is in the image isn't available, however see below link of a very similar one.
Answer by: Lucy Riley (Admin) on 13 Jul 2023, 11:29
hi enquiring do you need a flue if you have original chimney breast
Question by: michelle doe on 29 May 2022, 07:44
Hi Michelle, as you have a chimney already you should be fine - however please have your chimney inspected by a professional chimney sweep to find out if you require any additional liner or whether it needs sweeping etc. I hope this helps?
Answer by: Henry Lewis on 13 Jun 2022, 10:48
Not the right fit? - Take our quiz to find your perfect stove
Flue & Ducting Warranty sheet for Chimney Liner. Please read carefully if you have ordered a liner kit with your stove. Contains important information.
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Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Cheadle
Stanley Green Retail Park, Earl Rd, Cheadle SK8 6PT
Woodford Carrington 5 Multifuel Stove (Ideal Home Award winner), Flue liner Pack (flue liner, adapter, chimney cap), Fitting Kit (stove pipe, register plate, carbon monoxide detector) Full Installation (by a HETAS registered installer)
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