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How to order your stove from us

How it works

Once you have selected the stove or accessories you wish to purchase:

  • click on the “Add to Basket” button and the item will be added to your "My Basket"
  • You will then see the “Basket Review screen”, at this point you can decide if you wish to
    1. “Continue Shopping” by clicking the button
    2. or you can proceed to your basket and finish shopping. 
  • Check your order, and add any discount codes.
  • Then click "Checkout and Pay Securely"
  • On the next page enter your billing and delivery details. If you are shipping the goods to a different address to the one where your credit card/bank details are registered then uncheck the box saying “Deliver to this address” and then fill in the appropriate fields. 
  • Double check all your details: quantity, value, delivery and billing details and add any notes you need us to see.
  • Once you are happy with you order; simply click on the “Make Secure Payment” button and your order will be completed

This is a secure server and all you need to do is follow the instructions on the payment page. 

If you have any issues at any point of the ordering process then simply call one of our sales team on 0845 450 8351