To make your purchase easier, we offer a range of trusted payment options that let you spread the cost or pay over time. Simply choose the option that suits you best at checkout - all options are provided by established payment partners and are subject to eligibility and terms.
Spread the cost over 0% APR monthly payments. Finance is subject to application, status and approval. Minimum spend applies. Full terms & conditions >
Choose to pay now, pay later, or spread the cost. Available to UK residents aged 18+. Terms and conditions apply. Full terms & conditions >
Split your purchase into 3 interest-free monthly payments. Available on eligible purchases. PayPal account and approval required. Full terms & conditions >
Pay in 3 interest-free instalments over 2 months. No credit checks and no interest. UK debit card required. Full terms & conditions >
Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Free UK Mainland Delivery FREE one-man delivery to all UK mainland postcodes, Northern Ireland and the Isle of Wight.
Two-Man Delivery (Optional) For heavier or bulkier items, we offer an optional two-man delivery service for an additional fee. This service is designed to make delivery easier and safer for large stoves and fireplace products.
Offshore & Remote Areas Channel Islands, Isle of Man and other offshore locations may incur a charge. We’ll confirm this with you. Free delivery to a mainland shipping agent is available.
Some Items Excluded Free delivery doesn’t apply to certain items bought on their own, such as chimney liners, charcoal and outdoor cooking fuels. See product pages for details.
Delivery Times Many products are available within 48 hours (Mon–Fri). Estimated lead times are shown on product pages and we’ll contact you if anything changes.
Kerbside Delivery Only Items are delivered to the kerbside or nearest safe access point. Drivers cannot take goods inside your home.
Delivery Method Small items arrive by courier. Large items are delivered on a pallet using a large vehicle (fire-engine size).
Check Your Order Please inspect items on delivery and note any damage before signing. Report issues immediately and within 48 hours of delivery.
Direct Stoves offer free delivery to UK Mainland addresses. For information on how we deliver, where we deliver, when we deliver and how much it costs (it doesn't, it's free delivery!) please visit our Delivery FAQs page.
Privacy & Security
Direct Stoves takes your privacy and the storage of your information very seriously. We don't sell it and we don't give it away. See our full privacy policy page and learn what information we are likely to request and store by visiting our cookie policy page.
Returns & Replacements
In an ideal world every customer would love the item that they've just purchased, but we live in the real world and we know that sometimes there are situations where the item you’ve ordered and had delivered isn't suitable for your requirements. We have set out our returns policy to give you peace of mind when purchasing from our Direct Stoves online store. See our returns policy page.
Ordering
We've tried to make our order process as easy as possible but if we haven't succeeded, here's a quick 'how to' guide.
Viewing Orders
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. Not sure how your order is progressing? Need to arrange a new delivery address? Check your My Account page. All registered customers can login and check all their orders online. Login to My Account page.
Updating Account Information
Updating your account information is simple just login to your My Account page and choose the options from the left hand menu. You can update billing and shipping addresses, orders, newsletter preferences and more, all from one simple dashboard page. Login to My Account page.
