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Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Free UK Mainland Delivery FREE one-man delivery to all UK mainland postcodes, Northern Ireland and the Isle of Wight.
Two-Man Delivery (Optional) For heavier or bulkier items, we offer an optional two-man delivery service for an additional fee. This service is designed to make delivery easier and safer for large stoves and fireplace products.
Offshore & Remote Areas Channel Islands, Isle of Man and other offshore locations may incur a charge. We’ll confirm this with you. Free delivery to a mainland shipping agent is available.
Some Items Excluded Free delivery doesn’t apply to certain items bought on their own, such as chimney liners, charcoal and outdoor cooking fuels. See product pages for details.
Delivery Times Many products are available within 48 hours (Mon–Fri). Estimated lead times are shown on product pages and we’ll contact you if anything changes.
Kerbside Delivery Only Items are delivered to the kerbside or nearest safe access point. Drivers cannot take goods inside your home.
Delivery Method Small items arrive by courier. Large items are delivered on a pallet using a large vehicle (fire-engine size).
Check Your Order Please inspect items on delivery and note any damage before signing. Report issues immediately and within 48 hours of delivery.
Our "Free Delivery" is a one-man service. The goods will arrive on a lorry that is about the size of a fire engine. (Please let us know in advance if you have restricted access or other local issues that could affect delivery).
The lorry has a tail lift that allows the driver to get the item(s) off the vehicle. The order will be packed and secured onto a pallet and the driver will have a pallet truck. He'll be able to wheel this as close as possible to your property. The pallet truck can only be wheeled over a finished surface so it's not possible to wheel it over a gravelled drive, steps, steep slopes for example. The pallets are normally about 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the item(s) into your house.
Fitting Kits and Liner Packs might arrive separately by courier delivery on the same day unless specified/requested in advance. An email confirmation will be sent if this is the case.
If the goods are showing 48hr delivery, then this is the quickest time we're able to deliver these items (We do not deliver at weekends). You'll be asked to select a delivery date when purchasing the goods. Please note that if you live offshore these dates do not apply as it will take us slightly longer to get the goods to you and we will contact you directly.
Please note that it is an all-day delivery service which is generally from 9 am – 6 pm Monday to Friday. Delivery Depots, if they have the facility, will text in advance but as the vans do multiple runs a day you might not receive a text until the afternoon if this service is available.
Due to current pallet network pressures mainly due to driver shortages we cannot guarantee delivery on your chosen day but will do our best to communicate this as soon as we are made aware by the carriers.
PLEASE NOTE THAT WE STRONGLY ADVISE THAT YOU DO NOT BOOK ANY CONTRACTORS, PLUMBER’S, OR FITTERS UNTIL YOU HAVE RECEIVED YOUR GOODS AS UNEXPECTED DELAYS CAN OCCUR.
Hi
Would you still need to fit fire board in the chamber as well as this product or will this do the job on its own
Question by: Robert on 14 Apr 2026, 15:25
Hi Robert,
This is effectively a three-piece fire board set with ceramic tiles,
This is generally sufficient for chamber lining a brick chimney
Answer by: Jack on 15 Apr 2026, 10:23
Does this come in 3 separate panels to allow the rear panel to be cut to size?
Question by: Kate on 18 Feb 2026, 17:32
Hi Kate,
Yes, all three panels are cuttable to size and are separate upon delivery
Answer by: Jack on 19 Feb 2026, 11:24
My log burner is already in place, will i need to take it out to fit the back panel in? and is this easily done?
Question by: Emma on 6 Feb 2026, 11:58
Hi Emma,
This will likely depend upon the size of the chamber opening, the size of the gap between the stove and the chamber walls and how easy it will be to maneuver the boards.
This said, it is very likely that the stove would need to be disconnected from any existing liner so that the fitter has access
Answer by: Jack on 6 Feb 2026, 14:04
Can these be cut to fit
Question by: Wendy Conrad on 1 Apr 2025, 18:25
Hi Wendy,
Thanks for your question,
Yes, it is normal for the installer to use an angle grinder or similar to cut the chamber panels to size on-site, in order to suit an installation,
We hope that this information helps
Answer by: Jack on 3 Apr 2025, 10:24
Visit our Showrooms
Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Cheadle
Stanley Green Retail Park, Earl Rd, Cheadle SK8 6PT
Woodford Carrington 5 Multifuel Stove (Ideal Home Award winner), Flue liner Pack (flue liner, adapter, chimney cap), Fitting Kit (stove pipe, register plate, carbon monoxide detector) Full Installation (by a HETAS registered installer)
PRICE MATCH – CONTACT US IF YOU FIND IT CHEAPER ELSEWHERE
If you find this product cheaper online or in-store please contact us at [email protected] or click the price match button on this page and give us the opportunity to match the price.
