Our "Free Delivery" is a one-man service. The goods will arrive on a lorry that is about the size of a fire engine. (Please let us know in advance if you have restricted access or other local issues that could affect delivery).
The lorry has a tail lift that allows the driver to get the item(s) off the vehicle. The order will be packed and secured onto a pallet and the driver will have a pallet truck. He'll be able to wheel this as close as possible to your property. The pallet truck can only be wheeled over a finished surface so it's not possible to wheel it over a gravelled drive, steps, steep slopes for example. The pallets are normally about 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the item(s) into your house.
Fitting Kits and Liner Packs might arrive separately by courier delivery on the same day unless specified/requested in advance. An email confirmation will be sent if this is the case.
If the goods are showing 48hr delivery, then this is the quickest time we're able to deliver these items (We do not deliver at weekends). You'll be asked to select a delivery date when purchasing the goods. Please note that if you live offshore these dates do not apply as it will take us slightly longer to get the goods to you and we will contact you directly.
Please note that it is an all-day delivery service which is generally from 9 am – 6 pm Monday to Friday. Delivery Depots, if they have the facility, will text in advance but as the vans do multiple runs a day you might not receive a text until the afternoon if this service is available.
Due to current pallet network pressures mainly due to driver shortages we cannot guarantee delivery on your chosen day but will do our best to communicate this as soon as we are made aware by the carriers.
PLEASE NOTE THAT WE STRONGLY ADVISE THAT YOU DO NOT BOOK ANY CONTRACTORS, PLUMBER’S, OR FITTERS UNTIL YOU HAVE RECEIVED YOUR GOODS AS UNEXPECTED DELAYS CAN OCCUR.
Is there a different flue kit i would need for a single extension that's not an outhouse? I have purchased and will be having the Loughrigg burner installed in my extension (which is the living room)
Question by: Shimano on 31 Jul 2023, 10:27
Hi,
Thank you for your enquiry.
This kit would work as long as there is enough flue.
Hope this helps
Answer by: Damian Todd (Admin) on 1 Aug 2023, 11:08
Hi, we are having a detached single story garage converted into a fully insulated room. Would this be a suitable flue system?
Question by: Rhys Lawrence on 6 May 2021, 09:58
Hi Rhys , thanks for getting in touch. It depends on the full job you are having done and if you are buying a stove? If so, yes this should be absolutely fine.
Answer by: Henry Lewis on 7 May 2021, 08:47
Visit our Showrooms
Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Cheadle
Stanley Green Retail Park, Earl Rd, Cheadle SK8 6PT
Woodford Carrington 5 Multifuel Stove (Ideal Home Award winner), Flue liner Pack (flue liner, adapter, chimney cap), Fitting Kit (stove pipe, register plate, carbon monoxide detector) Full Installation (by a HETAS registered installer)
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