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Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Free UK Mainland Delivery FREE one-man delivery to all UK mainland postcodes, Northern Ireland and the Isle of Wight.
Two-Man Delivery (Optional) For heavier or bulkier items, we offer an optional two-man delivery service for an additional fee. This service is designed to make delivery easier and safer for large stoves and fireplace products.
Offshore & Remote Areas Channel Islands, Isle of Man and other offshore locations may incur a charge. We’ll confirm this with you. Free delivery to a mainland shipping agent is available.
Some Items Excluded Free delivery doesn’t apply to certain items bought on their own, such as chimney liners, charcoal and outdoor cooking fuels. See product pages for details.
Delivery Times Many products are available within 48 hours (Mon–Fri). Estimated lead times are shown on product pages and we’ll contact you if anything changes.
Kerbside Delivery Only Items are delivered to the kerbside or nearest safe access point. Drivers cannot take goods inside your home.
Delivery Method Small items arrive by courier. Large items are delivered on a pallet using a large vehicle (fire-engine size).
Check Your Order Please inspect items on delivery and note any damage before signing. Report issues immediately and within 48 hours of delivery.
The Fortrose freestanding electric stove blends contemporary design with timeless charm - the perfect statement piece for your home.
With its sleek graphite finish and subtle rustic details, the Fortrose offers a stunning mix of modern style and classic stove character.
The built-in fan heater delivers up to 2kW of heat with two settings, while the flame effect can also be used on its own - ideal for creating a cosy atmosphere whatever the season. Operated by remote control or manual settings, the stove also features a built-in thermostat to help maintain your preferred room temperature.
For added realism, the Fortrose includes opening doors - bringing even more authentic character to your living space.
Our "Free Delivery" is a one-man service. The goods will arrive on a lorry that is about the size of a fire engine. (Please let us know in advance if you have restricted access or other local issues that could affect delivery).
The lorry has a tail lift that allows the driver to get the item(s) off the vehicle. The order will be packed and secured onto a pallet and the driver will have a pallet truck. He'll be able to wheel this as close as possible to your property. The pallet truck can only be wheeled over a finished surface so it's not possible to wheel it over a gravelled drive, steps, steep slopes for example. The pallets are normally about 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the item(s) into your house.
Fitting Kits and Liner Packs might arrive separately by courier delivery on the same day unless specified/requested in advance. An email confirmation will be sent if this is the case.
If the goods are showing 48hr delivery, then this is the quickest time we're able to deliver these items (We do not deliver at weekends). You'll be asked to select a delivery date when purchasing the goods. Please note that if you live offshore these dates do not apply as it will take us slightly longer to get the goods to you and we will contact you directly.
Please note that it is an all-day delivery service which is generally from 9 am – 6 pm Monday to Friday. Delivery Depots, if they have the facility, will text in advance but as the vans do multiple runs a day you might not receive a text until the afternoon if this service is available.
Due to current pallet network pressures mainly due to driver shortages we cannot guarantee delivery on your chosen day but will do our best to communicate this as soon as we are made aware by the carriers.
PLEASE NOTE THAT WE STRONGLY ADVISE THAT YOU DO NOT BOOK ANY CONTRACTORS, PLUMBER’S, OR FITTERS UNTIL YOU HAVE RECEIVED YOUR GOODS AS UNEXPECTED DELAYS CAN OCCUR.
Hi, As this product does not come with a flue pipe, what size would be compatible to use for this product?
Question by: Darren on 25 Sept 2025, 21:14
Hi Darren,
Any decorative flue pipe will just rest atop the stove so there isn't a specific requirement for the pipe size, but a 5-inch diameter pipe should be sufficient
Answer by: Jack on 30 Sept 2025, 12:21
Do this stoves have a chimney pipe
Question by: Rosie on 13 Sept 2025, 16:44
Hi Rosie,
This stove does not come with a decorative flue pipe
Answer by: Jack on 17 Sept 2025, 11:11
What’s the length of the guarantee
Question by: Sheena Jackson on 8 Aug 2025, 12:38
Hi Sheena,
The Fortrose stove offers up to a 2 year extended warranty.
The manufacturer advises that "your 1 year guarantee is extended for an additional 12 months when you register the product with Dimplex, within 28 days of
purchase. If you do not register the product with Dimplex within 28 days, your product will remain guaranteed for 1 year only".
Answer by: Jack on 11 Aug 2025, 09:52
How heavy is the stove?
Question by: Nicky Thomas on 13 Jun 2025, 17:50
Hi Nicky,
Thanks for your query.
Dimplex lists the Fortrose stove at an approx. 20.8kg weight
Answer by: Jack on 14 Jun 2025, 09:27
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Woodford Carrington 5 Multifuel Stove (Ideal Home Award winner), Flue liner Pack (flue liner, adapter, chimney cap), Fitting Kit (stove pipe, register plate, carbon monoxide detector) Full Installation (by a HETAS registered installer)
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