Charnwood C-Five DEFRA Approved Wood Burning / Multifuel Stove

Direct Stoves Offer Free Stove Fitting Kits*
What's included in the offer:

• 1. Black stove pipe.
• 2. A registration plate is used to seal the chimney opening off from the room preventing dust, soot, dirt and debris falling down the chimney. It also helps to prevent a draft coming down the chimney. We supply a standard 800mm x 400mm galvanised steel register plate with all our stoves. You will simply need to cut the plate to size to fit into your chimney opening.
• 3. We also provide you with a single stove glove that you can use for stoking the fire and adding wood without the risk of personal injury.

*Only available for wood, multifuel and gas stoves. Excludes electric stoves, flueless and balanced flue gas stoves and outdoor & garden products.

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Optional Extras.
Carbon Monoxide Detector:
Due to an update to Building Regulations it is now law to have a Carbon Monoxide alarm present in any room with a solid fuel appliance:- The Building Regulations 2000 Approved Document J (2010 Edition) '2.34 Where a new or replacement fixed solid fuel appliance is installed in the dwelling, a carbon monoxide alarm should be provided in the room where the appliance is located.'

Flue Liner Packs:
The flue liner pack consists of; a nose cone, to easily manoeuvre the flue liner into place, a flue adaptor, which connects the stove pipe to the flexible flue liner, Dura Flue flexible flue liner (this is 6" in diameter and 316 Grade) cut to the required length and a 6" pot hanger rain cap, this supports the flue liner from the top of the chimney and also acts as a bird guard and rain cap.

Stove Pipe with Door:
A stove pipe with door or access point, allows the chimney to be swept through the pipe itself.

Stove Glass Insurance:
If you select to take out our stove glass insurance this covers your stove glass for the time period you select. If your glass breaks within that time period we will send you a replacement piece of glass regardless of the reason the glass broke. All we will ask is that you send a picture of the broken glass.
The insurance only covers you for one replacement piece of glass. It doesn't cover you if you break the replacement piece of glass.
All stove glass is covered during delivery and any glass broken in transit to you will be replaced free of charge, without affecting your stove glass insurance.

Please make the relevant selection above when placing your order if you require any of these parts and also select whether or not you require a Carbon Monoxide alarm sending out with your order. Please note that if these parts aren't selected with your order we can't send them for free after your order has been delivered.

We know a new fireplace is a big investment, whether you're replacing your old one or you're designing your new home. That's why we offer the option to Pay on Finance. If you spend £250 or more online, you can choose to spread the cost of your fire or fireplace over a time to suit you, whether it's 12, 24 or 36 months. Just select the Pay on Finance option when you check out.

It's as easy as:

• 1Add your products
  and services
• 2Select Pay on Finance
  at checkout
• 3Complete the easy
  application

Representative Example

We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month.

Finance Terms and Conditions

If your application is successful, you’ll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.

Pay on Finance for interest-bearing credit products is available over 12, 24 or 36 months, subject to status. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you will enter into a Credit Agreement with Secure Trust Bank Plc, who is V12’s parent company.

Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).

FAQs

Who is eligible to apply for finance?

Finance is available on orders of £250 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.

You'll need to be:

• 18 years or older.
• A UK resident for 3 years or more/Permanent UK resident.
• Able to make regular repayments by Direct Debit.
• In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
• Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.

   

Other conditions may apply and we cannot guarantee that your application will be accepted.

* If you are retired and receive a pension, or registered disabled and unable to work, V12 Retail Finance may ask for proof of sufficient income.

How long will it take to apply?

You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.

What do I need to apply?

All you need to do is fill out the online form at the payment stage and add an electronic signature. It's important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.

What happens if my application is turned down?

Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.

If your application isn't successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:

• you do not meet the eligibility criteria;
• adverse credit reference agency information;
• your credit score;
• you are considered to be overcommitted financially; or
• your existing account performance with other lenders.

   

If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be emailed to [email protected] or for more advice, call V12 on 02920 468916.