We're still open for business and dispatching daily!
£ Price Match Call:0161 376 4191
Price Match Promise

2 Man Delivery Available

ACR NEO 3FE Electric Stove


All Prices Include VAT

Finance from £29.38 Per month (APR 15.89%)

Finance Calculator

Includes VAT & Delivery

* Required Fields

All Prices Include VAT

Free Delivery On all Orders

Require further assistance? Call us on:0161 376 4191
  • Description


    The new contemporary styled ACR NEO 3FE electric stove is perfect for modern homes. Based on the popular cylinder style wood burning NEO 3 stove. this electric model has glass viewing windows on three sides, making the most of the realistic flickering flames which appear at the front, the middle and to the rear of the fuel bed. The NEO 3F electric has 4 whisper-quiet settings; glowing embers or high, medium and low flames. The fuel bed consists of realistic ceramic logs with crystal embers underneath for a "real" fire experience.

    From June 2019 there will be an imitation flue pipe available for the NEO electric stove. This comprises a magnetic spigot, a flue pipe with a 90° bend and a wall plate, order with your NEO electric stove now for delivery in June.

    Control your ACR NEO 3FE electric stove's heat and flame options with the 7-day programmable remote control unit.

    • Construction: High quality steel
    • Fuel: Domestic electricity supply
    • Selectable Heat Output: 0 kw / 1 Kw / 2 Kw
    • Power Consumption: - Flame Effect 10 -12 W
    • Thermostatic control: Digital programmable
    • Remote control: 2-in-1 intelligent remote control with 7-day programmable remote.
    • Safety features: Thermal cutout
    • Weight: 34kg
  • Dimensions
    Overall Height (A)
    Overall Width (B)
    Overall Depth (C)
  • Specifications
    2 Years
    Control Type
    Remote Control
    Heat Output
    1kW & 2kW
    Heater Type
    Fan Assisted Convection Heater
    Fuel Bed
    Flame Effect
    Electriflame LED Flame
    More Colours
    Mains Lead Length
    1.5 metres
  • Liner Pack & Stove Kits

    Direct Stoves Offer Free Stove Fitting Kits*

    • Stove Pipe

    • Register Plate
      800mm x 400mm
    • Stove Glove
      for protection


    What's included in the offer:

    • 1. Black stove pipe. 
    • 2. A registration plate is used to seal the chimney opening off from the room preventing dust, soot, dirt and debris falling down the chimney. It also helps to prevent a draft coming down the chimney. We supply a standard 800mm x 400mm galvanised steel register plate with all our stoves. You will simply need to cut the plate to size to fit into your chimney opening.
    • 3. We also provide you with a single stove glove that you can use for stoking the fire and adding wood without the risk of personal injury.

    *Excludes electric stoves, flueless and balanced flue gas stoves - as these are not required.

    Optional Extras.

    Carbon Monoxide Detector:

    Due to an update to Building Regulations it is now law to have a Carbon Monoxide alarm present in any room with a solid fuel appliance:- The Building Regulations 2000 Approved Document J (2010 Edition) '2.34 Where a new or replacement fixed solid fuel appliance is installed in the dwelling, a carbon monoxide alarm should be provided in the room where the appliance is located.' 


    Flue Liner Packs:

    The flue liner pack consists of; a nose cone, to easily manoeuvre the flue liner into place, a flue adaptor, which connects the stove pipe to the flexible flue liner, Dura Flue flexible flue liner (this is 6" in diameter and 316 Grade) cut to the required length and a 6" pot hanger rain cap, this supports the flue liner from the top of the chimney and also acts as a bird guard and rain cap.



    Stove Pipe with Door:

    A stove pipe with door or access point, allows the chimney to be swept through the pipe itself.  




    Stove Glass Insurance:

    If you select to take out our stove glass insurance this covers your stove glass for the time period you select. If your glass breaks within that time period we will send you a replacement piece of glass regardless of the reason the glass broke. All we will ask is that you send a picture of the broken glass.
    The insurance only covers you for one replacement piece of glass. It doesn't cover you if you break the replacement piece of glass.
    All stove glass is covered during delivery and any glass broken in transit to you will be replaced free of charge, without affecting your stove glass insurance.



    Please make the relevant selection above when placing your order if you require any of these parts and also select whether or not you require a Carbon Monoxide alarm sending out with your order. Please note that if these parts aren't selected with your order we can't send them for free after your order has been delivered.

  • Delivery Info
    Free 1 Man Delivery

    Our "Free Delivery" is a one man service. The goods will arrive on a lorry that is about the size of a fire engine. (Please let us know in advance if you have restricted access.).

    The lorry has a tail lift that allows the driver to get the stove/oven off the vehicle, the stove/oven will be packed on a pallet and the driver will have a pallet truck.

    He'll be able wheel this as close as possible to your property, if you have a garage he'll be able to wheel it into there for you.

    The pallet truck can only be wheeled over a finished surface so it's not possible to wheel it over a gravelled drive nor is it possible to wheel up or down steps.

    The pallets are normally about a 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the stove/oven into your house.

    If the goods are showing 24hr or 48hr delivery then this is the quickest time we're able to deliver these items. You'll be asked to select your a delivery date when purchasing the goods.

    Please note that it is an all day delivery.

    Two Man Delivery (£60)

    As the name suggests with our two man delivery service the goods will be delivered by two men. They will carry your stove into the room of your choice where possible. If the hallway is to narrow or they feel that they can’t fit it through the doorway safely they might not be able to get it into the room.

    They will normally carry it up 1 flight of stairs (if it's safe to do so) but this is at their discretion so if you have a 3rd floor flat please inform us before hand to avoid any issues during delivery.

    The two man delivery normally take 5 - 10 working days to be delivered from dispatch. Once the goods are in stock you will be contacted and delivery arranged.

  • Q & A

    Product Questions

    • Submit your question to our community.

    Hi, do you simply plug these in or do they need wiring in? Any information would be appreciated. Thanks
    Hi Pete,
    Thank you for your question.
    The ACR NEO electric stoves just need unpacking, and plugging in.
    Please see the user manual on the "Downloads" tab for full instructions.
    Hope this helps?
    Kind regards,
    CustomerSupport answered on 12 August 2019
    Please could you advise the diameter of the flue pipe so I can match it with one of your 90 degree pipes?
    The best thing to do is select the flue pipe we offer with the stove. This has a straight length and a 90 bend so the flue pipe comes up off the stove bends 90 degree and sits against the wall.
    CustomerSupport answered on 16 September 2018
    I see it says that the flame effect is whisper quiet but any idea how noisy the heater is when turned on? Thanks.
    Hi Michael,
    Thank you for your question.
    The electric stoves have fans in them, so there is some noise; about 44dB.
    This is louder than a library(40dB) and quieter than "quiet conversation" (50dB) according to the official noise scale.
    Hope this helps?
    Kind regards,
    Customer Support answered on 3 December 2018
    You offer a glass 'top plate' what is this? ACR NEO 3FE ELECTRIC STOVE
    Hi Lou,
    Thank you for your question.
    The glass top plate is purely cosmetic, some people like it and others don't order it.

    Hope this helps?
    Kind regards,
    Customer Support answered on 28 October 2019
    Can you have the flames on without the heater? ACR NEO 3FE ELECTRIC STOVE £894.95
    Hi Lou,
    Thank you for your question.
    Yes there is a flames-only setting on the ACR Neo electric stove.
    Hope this helps?
    Kind regards,
    Customer Support answered on 28 October 2019
    I am interested in ACR NEO 3FE electric stove We also want to have the dummy file kit as per the illustration picture on your website You offer the flue kit but does this also include the bend to go into the wall? Or does this need to be bought separately?
    Thank you for your question.

    Yes the Flue kit we offer comes with a bend. So the pipe comes off the stove up and bends 90 degree to sit against the wall.

    Many Thanks
    CustomerSupport answered on 16 September 2018
    Hi! I’m interested in ACRNEO 3FE does it come with the glass base?
    Hi Tracy,
    Thank you for your question.
    The glass hearth is not included in the stove price.
    We do have some glass bases available here - https://www.directstoves.com/fireplaces-with-chambers/hearths/glass-and-steel-hearths.html
    hope this helps?
    Kind regards,
    Customer Support answered on 26 October 2018
    Is there a local supplier by us where we could see the stove working?.We are near Liverpool.
    HI Liz,
    Thank you for your question.
    We have an ACR Malvern electric stove in our Stockport showroom but not a NEO.
    Perhaps you should ask ACR direct.
    They will know which of their suppliers has one on display.
    You can contact them on [email protected] or by phone on 0121 706 8266
    Hope this helps?
    Kind regards,
    Customer Support answered on 29 October 2018
  • Finance

    We know a new stove is a big investment. That's why we offer our Pay on Finance option. Spend just £250 or more online and you can spread the cost over up to 36 months - with 0% interest available on a 6 month plan.

    It's as easy as:

    • 1Add your
      chosen stove to your
    • 2Proceed to checkout
      and select ‘Apply for
      Finance’ as
      your payment method
    • 3Place your order and
      you will be sent to the
      finance application site

    What You Need to Know

    We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month.

    Finance Example: £379 purchase price

    Finance OptionsRepresentative
    APR (Fixed)
    5% DepositPaymentsTotal
    6 MONTHS 0% £18.95 6 months: £59.33
    No final payment
    12 MONTHS 19.9% £18.95 12 months: £32.68
    No final payment
    24 MONTHS 15.9% £18.95 24 months: £17.46
    No final payment
    36 MONTHS 15.9% £18.95 36 months: £12.45
    No final payment

    What You Need to Know

    Our Pay on Finance option is provided by V12 Retail Finance.

    To apply, you just need to be able to meet the following criteria.

    You need to be:

    • At least 18 years of age

    • A UK resident for 3 or more years

    • Able to make regular Direct Debit payments

    • Working at least 16 hours a week or residing with a partner who is

    • Have a debit/credit card in your name registered to your address

    We can’t guarantee your application will be approved. Your credit score and existing financial commitments will also be considered.

    How to apply

    To apply, all you will need to do is fill out an online application form, select your finance option, and add an electronic signature. Once successful, you will be asked to verify your identity by authorising a 50p transaction fee. Please note, our finance is only available online.

    How long will it take?

    The form should only take a few minutes to complete. You should get an instant answer on whether your finance application has been successful. In some cases, our finance provider may take longer if they need to check certain details before making a decision.

    For more information, including a representative example and full terms & conditions, visit our full finance options page before making your purchase.

  • Downloads