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Explore our full range of wood burning stoves, BBQs, grills and outdoor heating at our showrooms.
Free UK Mainland Delivery FREE one-man delivery to all UK mainland postcodes, Northern Ireland and the Isle of Wight.
Two-Man Delivery (Optional) For heavier or bulkier items, we offer an optional two-man delivery service for an additional fee. This service is designed to make delivery easier and safer for large stoves and fireplace products.
Offshore & Remote Areas Channel Islands, Isle of Man and other offshore locations may incur a charge. We’ll confirm this with you. Free delivery to a mainland shipping agent is available.
Some Items Excluded Free delivery doesn’t apply to certain items bought on their own, such as chimney liners, charcoal and outdoor cooking fuels. See product pages for details.
Delivery Times Many products are available within 48 hours (Mon–Fri). Estimated lead times are shown on product pages and we’ll contact you if anything changes.
Kerbside Delivery Only Items are delivered to the kerbside or nearest safe access point. Drivers cannot take goods inside your home.
Delivery Method Small items arrive by courier. Large items are delivered on a pallet using a large vehicle (fire-engine size).
Check Your Order Please inspect items on delivery and note any damage before signing. Report issues immediately and within 48 hours of delivery.
The ACR Neo 3FG Balanced Flue Gas Stove is the perfect way to add warmth, ambience and style to your living space. With its authentic design and impressive features, this top-of-the-range model transforms any room into a cosy haven.
Realistic flame effect
At the heart of the Neo's appeal is its incredibly realistic flame effect. The carefully chosen ceramic logs look just like real wood, and when the stove is lit, the flames dance convincingly between them. The magic doesn't stop when the stove is switched off, either - the logs maintain a realistic appearance that adds style and atmosphere to your room. The three windows provide unmatched views of the flames from different angles, making this stove an inviting centrepiece.
Smart control
Controlling your stove is made easy with the inclusion of a remote control as standard. Turn your fire on or off and adjust settings from the comfort of your chair. For even smarter control, upgrade to the MyFire package and control your stove directly from your smartphone or tablet via Wi-Fi, wherever you are in your home. The optional LED lighting system adds an extra cosy glow to the base of the flames for an even more enhanced effect.
Flexible installation
With three flue options available, the Neo 3FG can be installed to suit your home's needs. Choose a vertical flue out the top for a classic look, a horizontal rear flue with external wall snorkel for a discreet back-wall exit, or connect to an existing lined chimney with a vertical flue for a seamless fit. Whatever you choose, you can be assured of powerful and efficient heating.
With its authentic design and host of impressive features, the ACR Neo 3FG Balanced Flue Gas Stove creates an inviting living space full of warmth and ambiance. A cosy fireplace feel with the convenience of gas.
Features & benefits
Realistic Ceramic Logs: The carefully chosen logs look just like real wood for an authentic fireplace feel.
Triple Window View: See the realistic flames from three different angles as the inviting centrepiece.
Impressive Flame Effect: When lit, the flames dance convincingly between the logs for a cosy ambience.
Maintained Appearance: The realistic log appearance remains even when unlit, adding style and atmosphere.
Remote Control Included: Adjust settings and turn your fire on or off from the comfort of your chair.
MyFire App Control: Optional upgrade allows you to control the stove via a smartphone/tablet app.
LED Lighting System: An optional extra that adds a cosy glow at the base of flames for enhanced effects.
Three Flue Options: Choose from three types of flue for the most suitable installation in your home.
Top-of-Range Model: As a leading model in our range, enjoy the highest quality and performance.
Warm and Inviting: Transform any living space into a cosy haven full of warmth and ambience.
Find the perfect stove for your home at our showrooms
Explore more wood-burning, electric, and gas stoves plus fires, fireplaces and fire surrounds at our Cheadle, Bromsgrove and Stockport showrooms.
Our "Free Delivery" is a one-man service. The goods will arrive on a lorry that is about the size of a fire engine. (Please let us know in advance if you have restricted access or other local issues that could affect delivery).
The lorry has a tail lift that allows the driver to get the item(s) off the vehicle. The order will be packed and secured onto a pallet and the driver will have a pallet truck. He'll be able to wheel this as close as possible to your property. The pallet truck can only be wheeled over a finished surface so it's not possible to wheel it over a gravelled drive, steps, steep slopes for example. The pallets are normally about 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the item(s) into your house.
Fitting Kits and Liner Packs might arrive separately by courier delivery on the same day unless specified/requested in advance. An email confirmation will be sent if this is the case.
If the goods are showing 48hr delivery, then this is the quickest time we're able to deliver these items (We do not deliver at weekends). You'll be asked to select a delivery date when purchasing the goods. Please note that if you live offshore these dates do not apply as it will take us slightly longer to get the goods to you and we will contact you directly.
Please note that it is an all-day delivery service which is generally from 9 am – 6 pm Monday to Friday. Delivery Depots, if they have the facility, will text in advance but as the vans do multiple runs a day you might not receive a text until the afternoon if this service is available.
Due to current pallet network pressures mainly due to driver shortages we cannot guarantee delivery on your chosen day but will do our best to communicate this as soon as we are made aware by the carriers.
PLEASE NOTE THAT WE STRONGLY ADVISE THAT YOU DO NOT BOOK ANY CONTRACTORS, PLUMBER’S, OR FITTERS UNTIL YOU HAVE RECEIVED YOUR GOODS AS UNEXPECTED DELAYS CAN OCCUR.
Hi..
Can the flue be configured in a vertical format to go striagt up though a conservatory roof that is insulated and has plastic tiles (I.e warm roof, no glass)
Question by: Dave Downes on 5 Mar 2021, 17:14
Hi there David, thanks very much for getting in touch with us. Your best bet here would be to send an email to [email protected] with a drawing explaining how you would like your flue system to work, and then they will be able to sort this for you. I hope this helps!
Answer by: Henry Lewis on 12 Mar 2021, 13:02
Hi. Can this be placed in a corner. Flue would need to go vertical and bend to go horizontal?
Question by: Chris Shillito on 31 Jan 2021, 20:18
Hi Chris, yes it can, The different flue types are shown in the pictures to the left hand side of the product, and there is one that will go vertical then horizontal. If it is going in the corner, what you will need to do is ensure you have the correct clearances around the stove, which can be found via the User Manual - found in the "downloads" section of this model. I hope this helps and thanks for getting in touch.
Answer by: Henry Lewis on 4 Feb 2021, 12:01
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Woodford Carrington 5 Multifuel Stove (Ideal Home Award winner), Flue liner Pack (flue liner, adapter, chimney cap), Fitting Kit (stove pipe, register plate, carbon monoxide detector) Full Installation (by a HETAS registered installer)
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If you find this product cheaper online or in-store please contact us at [email protected] or click the price match button on this page and give us the opportunity to match the price.
