Testimonials
Here at directstoves.com we are constantly striving to offer the best possible customer service from offering you the right advice on which stove is most suitable for your needs to a fast and professional delivery service and we don't believe that customer service finishes there. We also pride ourselves on offering a great after sales service as well so you can be sure that if for any reason you do have a problem with your stove we will do our up most to sort it out as quickly and efficiently as possible. Below you will find genuine feed back from some of our customers.
Dear Caroline,
I am sitting in front of my lovely Charnwood burner. It is super.
Many thanks for all your hard work in getting it to me before Christmas. You really came up trumps!
Hope you are enjoying the holidays.
Gaynor Shaikly
Sorry its taken me so long to reply the fireplace looks wonderful as you can see we are so pleased with it we are considering having another one put into our other lounge.
So we will be coming back to you maybe in the spring.
Best thing we have ever done and i have recomended you to many people thank you for all your help and a happy new year.
Many Thanks
Carol and Stephen Lewis
Thank you for the quick delivery of our stove. All was as advertised and the delivery service was smooth and efficient with contact as and when required. Business as it should be.
Bryan Harman
Wonderful service.
Found my fire on-line, Sunday. Telephoned on Monday, 11am. Spoke to Adam who took the order and kept me fully informed of all progress, he even `phoned me on Tuesday to let me know it was being loaded on the vehicle. The fire arrived before 10am Wednesday. I cannot thank you enough for the superb service that is provided by your company and would have no hesitation in recommending your company to anyone seeking to buy a fire in the future.
Once again, thank you.
Frank Blackwell
Just a quick line to say thank you for your wonderful service. Friendly, helpful and the stove was delivered when you said it would be.
Top company!
David Flint
